Derek Kwan - Product School Instructor
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Derek Kwan

COO, Retention Science

Derek is a Technical Product Executive with more than 17 years of experience building and scaling products in AI, marketing, B2B SaaS, e-commerce, and BI. He is currently holding the position of Chief Operating Officer at Retention Science. He has a proven track record going to market with successful products

in different companies and he is proficient in turning underutilized assets into successful products. At Retention Science, he created next-generation AI marketing automation platform competing with Salesforce, Oracle, and others, leading to 10 times revenue and 60% reduction in churn in the following 5 years. As a Director of Product Management at YP.com, he created YP’s first pure performance-based advertising product, which increased CTR on listings by 12% on the homepage with 60m visitors a month. Prior to that, as a Senior Product Manager at Yahoo, he led PM on the contextual matching product (Content Match), managing yield management, matching, content fetching, ad filtering, and tools, increasing CTR by 10% on listings across Yahoo properties and the Publisher Network. Derek has a great experience with the scale of Fortune 500 companies, while able to maintain growth, and stay lean at startups.

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More from Derek Kwan

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Perfect for Aspiring Product Managers from any professional background:

Learn how to build digital products from end to end, lead cross-functional teams, bulletproof your resume and practice mock interviews.

Product Manager Certificate™
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Product Manager Certificate™
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Product Manager Certificate™
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Product Manager Certificate™
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Product Manager Certificate™
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Product Manager Certificate™
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Product Manager Certificate™
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Product Manager Certificate™
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Product Manager Certificate™
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Product Manager Certificate™
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Perfect for PMC graduates or existing Product Managers with 3+ years of experience:

Operate as a senior-level Product Manager by digging deeper into every aspect of the product development cycle, and designing your product strategy.

Product Leader Certificate™
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Product Leader Certificate™
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Product Leader Certificate™
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Product Leader Certificate™
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Product Leader Certificate™
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Product Leader Certificate™
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Perfect for PLC graduates or existing Product Managers with 5+ years of experience

Our most advanced certificate is restricted to proven product leaders who want to learn to scale products and manage dynamic teams

Product Executive Certificate™
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Product Executive Certificate™
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Product Executive Certificate™
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Product Executive Certificate™
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Product Executive Certificate™
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