COO, Retention Science
Derek is a Technical Product Executive with more than 17 years of experience building and scaling products in AI, marketing, B2B SaaS, e-commerce, and BI. He is currently holding the position of Chief Operating Officer at Retention Science. He has a proven track record going to market with successful products
in different companies and he is proficient in turning underutilized assets into successful products. At Retention Science, he created next-generation AI marketing automation platform competing with Salesforce, Oracle, and others, leading to 10 times revenue and 60% reduction in churn in the following 5 years. As a Director of Product Management at YP.com, he created YP’s first pure performance-based advertising product, which increased CTR on listings by 12% on the homepage with 60m visitors a month. Prior to that, as a Senior Product Manager at Yahoo, he led PM on the contextual matching product (Content Match), managing yield management, matching, content fetching, ad filtering, and tools, increasing CTR by 10% on listings across Yahoo properties and the Publisher Network. Derek has a great experience with the scale of Fortune 500 companies, while able to maintain growth, and stay lean at startups.
More from Derek Kwan
Choose your career goal
Perfect for Aspiring Product Managers from any professional background:
Learn how to build digital products from end to end, lead cross-functional teams, bulletproof your resume and practice mock interviews.
Perfect for PMC graduates or existing Product Managers with 3+ years of experience:
Operate as a senior-level Product Manager by digging deeper into every aspect of the product development cycle, and designing your product strategy.
Perfect for PLC graduates or existing Product Managers with 5+ years of experience
Our most advanced certificate is restricted to proven product leaders who want to learn to scale products and manage dynamic teams