Lane Hart - Product School Instructor
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Lane Hart

Customer Success, Heap

Lane is a Customer Success & Account Management Team Lead at Heap. He is responsible for leading Heap's NA East + EMEA Customer Success teams. Lane helps clients measure the impact of data-driven decisions on their top and bottom lines and he is also responsible for the retention of appx 50%

of Heap's annual revenue. Prior to his current role, Lane was a Senior Managing Consultant and NA Services Integration Lead at IBM where he led the North America integration of The Weather Company (acquired) and IBM GBS Consulting. He worked with clients to solve problems involving massive scale fast-moving data. Due to his entrepreneurial mindset, he Founded Lane Hart Consulting for over 6 years. According to his colleague, Lane has a professional demeanor, strong communication skills, and excellent time management. 

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Perfect for Aspiring Product Managers from any professional background:

Learn how to build digital products from end to end, lead cross-functional teams, bulletproof your resume and practice mock interviews.

Product Manager Certificate™
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Perfect for PMC graduates or existing Product Managers with 3+ years of experience:

Operate as a senior-level Product Manager by digging deeper into every aspect of the product development cycle, and designing your product strategy.

Product Leader Certificate™
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Product Leader Certificate™
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Product Leader Certificate™
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Product Leader Certificate™
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Product Leader Certificate™
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Perfect for PLC graduates or existing Product Managers with 5+ years of experience

Our most advanced certificate is restricted to proven product leaders who want to learn to scale products and manage dynamic teams

Product Executive Certificate™
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Product Executive Certificate™
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Product Executive Certificate™
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Product Executive Certificate™
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