Sophie Teraoka - Product School Instructor
Guarantee Speaker

Sophie Teraoka

Strategic Customer Success Manager, Heap

Sophie is currently a Strategic Customer Success Manager at Heap. Prior to her current role, She worked at Drift as an Enterprise Customer Success Manager and before that, she spent two years at LinkedIn where she managed LinkedIn Learning Solutions. Sophie is an experienced Customer Success Manager and is skilled in

Account Management, Sales, Customer Relationship Management (CRM), Negotiation, Marketing, and Analytics. She has demonstrated a history of working in the tech industry with experiences at Fortune 50 companies (Amazon, LinkedIn, and GE) as well as high growth startups (Heap, Drift, Outreach).  

Featured Experience

Choose your career goal

Perfect for Aspiring Product Managers from any professional background:

Learn how to build digital products from end to end, lead cross-functional teams, bulletproof your resume and practice mock interviews.

Product Manager Certificate™
Live Online 1 Spot Left!
Product Manager Certificate™
Live Online
Product Manager Certificate™
Live Online 1 Spot Left!
Product Manager Certificate™
Live Online
Product Manager Certificate™
Live Online
Product Manager Certificate™
Live Online 3 Spots Left!
Product Manager Certificate™
Live Online 3 Spots Left!
Product Manager Certificate™
Live Online 2 Spots Left!
Product Manager Certificate™
Live Online 4 Spots Left!
Product Manager Certificate™
Live Online 5 Spots Left!

Perfect for PMC graduates or existing Product Managers with 3+ years of experience:

Operate as a senior-level Product Manager by digging deeper into every aspect of the product development cycle, and designing your product strategy.

Product Leader Certificate™
Live Online 1 Spot Left!
Product Leader Certificate™
Live Online
Product Leader Certificate™
Live Online 3 Spots Left!
Product Leader Certificate™
Live Online 3 Spots Left!
Product Leader Certificate™
Live Online 5 Spots Left!
Product Leader Certificate™
Live Online 5 Spots Left!

Perfect for PLC graduates or existing Product Managers with 5+ years of experience

Our most advanced certificate is restricted to proven product leaders who want to learn to scale products and manage dynamic teams

Product Executive Certificate™
Live Online
Product Executive Certificate™
Live Online 3 Spots Left!
Product Executive Certificate™
Live Online
Product Executive Certificate™
Live Online 6 Spots Left!
Product Executive Certificate™
Live Online