from a Customer Support Representative to ultimately serving as a Director of Product and Design. As a Senior Product Manager, she was responsible for relevant customer-oriented projects as Online Self-Service pages management, and all User Experience initiatives. Under her leadership, global cross-functional teams successfully managed to deliver significant benefits to the business and led the development of the product strategy for online customer service. Her ability to think from a customer's point of view and continuously test, learn, and iterate on product solutions she owns drive results in world-class capabilities that delight eBay's 180+ million members around the world. Apart from her extensive experience in Product Management, she also leads the eBay Women in Technology Shadow Program, eBay Green Team co-chair, Company Innovation and Toastmasters officer.