Carly Agar - Product School Instructor
Guarantee Speaker

Carly Agar

Strategic Customer Success Manager, Heap

Carly is a Strategic Customer Success Manager at Heap. During her time there, she has achieved 112% Net Retention, Earned 'CSM of the Quarter' Award. Carly has partnered with Strategic customers on the East Coast to drive Heap adoption, translate business objectives to use cases and deliver ongoing business value

to secure renewals. She works alongside Account Management to develop long-term account plans, identify opportunities for expansion and gain warm introductions to new business units. Currently, she leads the CS specialization for B2B SaaS, developing both internal and external assets to roll out tailored customer journeys based on user persona.   

Featured Experience

Choose your career goal

Perfect for Aspiring Product Managers from any professional background:

Learn how to build digital products from end to end, lead cross-functional teams, bulletproof your resume and practice mock interviews.

Product Manager Certificate™
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Product Manager Certificate™
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Product Manager Certificate™
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Product Manager Certificate™
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Product Manager Certificate™
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Product Manager Certificate™
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Product Manager Certificate™
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Product Manager Certificate™
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Product Manager Certificate™
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Product Manager Certificate™
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Perfect for PMC graduates or existing Product Managers with 3+ years of experience:

Operate as a senior-level Product Manager by digging deeper into every aspect of the product development cycle, and designing your product strategy.

Product Leader Certificate™
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Product Leader Certificate™
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Product Leader Certificate™
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Product Leader Certificate™
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Product Leader Certificate™
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Perfect for PLC graduates or existing Product Managers with 5+ years of experience

Our most advanced certificate is restricted to proven product leaders who want to learn to scale products and manage dynamic teams

Product Executive Certificate™
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Product Executive Certificate™
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Product Executive Certificate™
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Product Executive Certificate™
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