Natalie Mao - Product School Instructor
Guarantee Instructor

Natalie Mao

Director of Product Management, Microsoft

Natalie is an avid problem solver who has been creating products that do just that during her 16 years at Microsoft.

She has extensive consumer-facing product management and global development experiences across online advertising, search, platform, personalized content recommendation, and big data. Natalie is very passionate about building large-scale AI-powered products and making the world a better place for everyone via product innovation.


Natalie has a bachelor’s in computer science and technology, a master’s in computer science and theory, an MBA with a double major in strategy management and effective organization with a concentration in entrepreneurship from Wharton. She holds multiple U.S. patents. She actively supports diversity and inclusion at her workplace and in the tech industry.


According to many that have worked alongside Natalie, she is one of the best Product Managers in the game. As a leader, she is supportive and thoughtful but still tough when necessary. She is a self-driven strategic thinker by connecting dots in different contexts. She is not only very customer-obsessed but also extremely detail-oriented and has deep technical knowledge about everything it takes to build great products and features. These skills and more make her a real driving force who can deliver on promises with passion and precision.

Featured Experience

Choose your career goal

Perfect for Aspiring Product Managers from any professional background:

Learn how to build digital products from end to end, lead cross-functional teams, bulletproof your resume and practice mock interviews.

Product Manager Certificate™
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Product Manager Certificate™
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Product Manager Certificate™
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Product Manager Certificate™
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Product Manager Certificate™
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Need More Flexibility?

Our new self-paced course lets you set the schedule!

Perfect for PMC graduates or existing Product Managers with 3+ years of experience:

Operate as a senior-level Product Manager by digging deeper into every aspect of the product development cycle, and designing your product strategy.

Product Leader Certificate™
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Product Leader Certificate™
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Product Leader Certificate™
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Product Leader Certificate™
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Perfect for PLC graduates or existing Product Managers with 5+ years of experience

Our most advanced certificate is restricted to proven product leaders who want to learn to scale products and manage dynamic teams

Product Executive Certificate™
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Product Executive Certificate™
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Product Executive Certificate™
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Product Executive Certificate™
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