Abhijit is a Product Leader who has spent 15 years building customer experience, self-service APIs, and partnership integrations products. He uses his background in software development, Product Management skills to deliver world-class customer-centric products.
Abhijit started at Twilio, a cloud communications platform, as a Solutions Architect. He built a contact center tailored to the business and developed a Live Support Chat for the web Application. After that, he became a Product Manager for Customer Engagement and later a Staff Product Manager.
Abhijit is currently a Principal Technical Product Manager for Impala, the platform for the next generation of travel agents. He is working to create better booking experiences and a platform that helps to engage with guests during their stay,