Bruno Pais is a seasoned Product Manager of Payments at Booking.com, where he helps the company to embrace the love for travel and a passion for creating the perfect customer experience. A driven and self-motivated professional, he has spent over seven years progressively attaining higher positions at the number one destination to book any type of accommodation.
Bruno is a leader by nature and has succeeded in many endeavors throughout his career at Booking.com. He began his professional work as a Junior Account Manager; while responsible for hotel partner acquisition, his efforts got quickly recognized and later he took up the position of Account Manager, Innovation Specialist, and eventually Product Owner of Growth and Payments. Thanks to his high performance in terms of business development and account management, his work eventually has taken him across Europe to support other Booking.com offices: in Barcelona, Palma, to the company's headquarters in Amsterdam, the Netherlands, where he is currently based.
Bruno has completed a workshop from New York Code + Design Academy in User Interface & User Experience, focusing on building a portfolio complete with wireframes, personas, usability testing, prototyping, and optimizing a user's experience through design. While he builds and strengthens the relationship with the top producer account in Spain, Bruno strives to advance in a fast-paced environment and assist in the continued improvement of the organization.