Caroline Hynes - Product School Instructor
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Caroline Hynes

Zendesk Director of Product

Caroline is a respected leader with extensive experience in program management, product development and people management across Europe and USA. During her 15 years in product, she has worked in a number of companies including The Walt Disney Company, Paddy Power and Intercom. Today Caroline is the Director of Product

at Zendesk. She is passionate about people, building great products, innovation, improving how we work and collaborate, education and women in STEM. Caroline is a mentor with Aspire Foundation and a role model with Ada Lovelace Initiative, as well as an avid writer.

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Entry Requirement:

For those who have never held a Product Management role

Product Manager Certification™
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Entry Requirement:

You must be a current Product Manager

Senior Product Manager Certification™
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Entry Requirement:

You must be a Senior Product Manager or higher

Product Leader Certification™
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