Daniel Jimenez - Product School Instructor
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Daniel Jimenez

Senior Customer Education Specialist, Heap

Daniel is a Senior Customer Education Specialist at Heap who tailors his training for both technical and non-technical audiences.

Before joining Heap he worked as a Productivity Trainer at Apple handling both in-person and virtual company-wide training.


During his more than seven years at Apple, he got to know his customers, clients, and employees deeply as a Sales Specialist, Workshop Coordinator, and Service Specialist/Trainer. Throughout his career, he has devised creative training solutions that yield extremely positive results.


Daniel earned his Bachelor's in History from San Diego State University. He also holds a Leadership and Management Certificate from the University of California, Berkely.

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Entry Requirement:

For those who have never held a Product Management role

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Entry Requirement:

You must be a current Product Manager

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Entry Requirement:

You must be a Senior Product Manager or higher

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