Dylan has been involved in agile software development for the past 7 years. Coming from a non-technical background with a postgraduate degree in Social Science, he has developed a Product Manager skill set that has allowed him to work confidently across customer facing features, internal business tooling and backend services. Throughout his professional work, he has developed a passion and enthusiasm for e-commerce, driven by providing the best platform and user experience for highly valued customers and internal users. Dylan started off his career as a Customer Service Representative at Lion in Auckland, New Zealand, however, his work in Product has taken him to London, UK, where he is currently based. Today, he is a Senior Product Owner and Manager at TD20 Ltd and a Senior Technical Product Manager at ASOS. Prior to that, he held various positions at NET-A-PORTER for over 5 years, ranging from Test Analyst to Front End and Back End Product Owner, where he helped build products for the online fashion retailer. Dylan also enjoys sharing his experience and path how he broke into Product with a wider audience and is always looking for knowledge and experiences to expand on his product capabilities, supporting him in building the right products.