Erik Ashby - Product School Instructor
Guarantee Speaker

Erik Ashby

Director of Product, Helpshift

Erik has been a leader in the technology industry working as a Product Manager for over 30 years at companies like Novell, Microsoft, and now Helpshift where he is leading the product and product marketing teams to transform digital customer service with messaging, bots, and AI.


Over the years he has worked on emerging technology that has changed the industry including the early years of email with products like Novell Groupwise, Microsoft Exchange, and Outlook, then later to cloud-based SAAS-based products like Office 365. As a leader in product, he has learned the importance of creating great experiences that focus on the customer and how their needs change with the emergence of new technology.


Erik studied Business Information Systems at the University of Phoenix and BYU.

Featured Experience

More from Erik Ashby

Choose your career goal

Entry Requirement:

For those who have never held a Product Management role

Product Manager Certification™
Live Online 1 Spot Left!
Product Manager Certification™
Live Online 1 Spot Left!
Product Manager Certification™
Live Online
Product Manager Certification™
Live Online
Product Manager Certification™
Live Online 3 Spots Left!
Product Manager Certification™
Live Online 4 Spots Left!
Product Manager Certification™
Live Online 3 Spots Left!
Product Manager Certification™
Live Online 5 Spots Left!
Product Manager Certification™
Live Online
Product Manager Certification™
Live Online

Entry Requirement:

You must be a current Product Manager

Senior Product Manager Certification™
Live Online
Senior Product Manager Certification™
Live Online
Senior Product Manager Certification™
Live Online 3 Spots Left!
Senior Product Manager Certification™
Live Online 5 Spots Left!
Senior Product Manager Certification™
Live Online

Entry Requirement:

You must be a Senior Product Manager or higher

Product Leader Certification™
Live Online 2 Spots Left!
Product Leader Certification™
Live Online 2 Spots Left!
Product Leader Certification™
Live Online
Product Leader Certification™
Live Online 5 Spots Left!
Product Leader Certification™
Live Online