Harriet Kaufman - Product School Instructor
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Harriet Kaufman

Customer Success & Professional Services Manager, Mixpanel

Harriet Kaufman is a Customer Success and Professional Services Manager at Mixpanel.

She worked her way up to her current role at the company after starting out as a Customer Success Manager for the EMEA region. Before joining Mixpanel in 2019, she worked at DueDil as Head of Customer Success. She has also experience at Zendesk as an Enterprise Sales Specialist and at Oracle as an Account Manager.


Harriet earned her Bachelor's in Classical Studies from Royal Holloway, University of London, graduating with honors. She also holds a Certificate in Sales Practice, Selling Skills, and Sales Operations from the Technological University Dublin.


According to her colleagues, Harriet is the type of leader that empowers not only her team but her customers as well. She is confident, compassionate, and builds powerful relationships with those around her, making her a true asset to the team.

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Entry Requirement:

For those who have never held a Product Management role

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Entry Requirement:

You must be a current Product Manager

Senior Product Manager Certification™
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Entry Requirement:

You must be a Senior Product Manager or higher

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