Jay Melone is the Founder and Product Strategist of New Haircut. Jay helps digital product teams launch customer-centered products. He does this by facilitating discovery workshops and design sprints that empower the team to create disruptive business solutions that solve wicked customer problems.

Jay supports enterprise product teams inside Google, Mailchimp, Capital One, Home Depot, Rosetta Stone, Papa John’s, and many others. He's also produced several community favorites within the customer-centered innovation arena, such as the Design Sprint and Problem Framing Toolkits, the Facilitation Mini-Course, Facilitator’s Q&A, the Innovation Leadership Accelerator, and the world’s favorite Design Sprint app, Duco.