Rik is a talented Product Manager currently working on the Customer Voice team at Microsoft. He works to understand trends in the industry through customer interaction. His previous position at the company was as a Program Manager with the commercial sales and marketing team. He specialized in helping sellers improve their daily processes by creating a smart contact network for them. Before that, he was a Systems Engineer at Infosys. He completed his Master of Business Administration at Narsee Monjee Institute of Management Studies.