Shelly Kalish is a former Product Director at American Express, who led a mobile app team responsible for adding value and incorporating benefits into the app such as membership and digital servicing. From start-ups to established corporations, her through-line has always been the customer first. Throughout her career, she's led highly talented, cross-functional product management teams, driving the development of a shared vision among product, UX, engineering, design, marketing, and operations teams. The result of which has led to the launch of new features, platforms, and initiatives critical for the scalability, sustainability, and the bottom line of B2C and B2B product lines.