Sophie Teraoka - Product School Instructor
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Sophie Teraoka

Strategic Customer Success Manager, Heap

Sophie is currently a Strategic Customer Success Manager at Heap. Prior to her current role, She worked at Drift as an Enterprise Customer Success Manager and before that, she spent two years at LinkedIn where she managed LinkedIn Learning Solutions. Sophie is an experienced Customer Success Manager and is skilled in

Account Management, Sales, Customer Relationship Management (CRM), Negotiation, Marketing, and Analytics. She has demonstrated a history of working in the tech industry with experiences at Fortune 50 companies (Amazon, LinkedIn, and GE) as well as high growth startups (Heap, Drift, Outreach).  

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Entry Requirement:

For those who have never held a Product Management role

Product Manager Certification™
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Product Manager Certification™
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Product Manager Certification™
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Product Manager Certification™
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Product Manager Certification™
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Product Manager Certification™
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Product Manager Certification™
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Product Manager Certification™
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Product Manager Certification™
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Product Manager Certification™
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Entry Requirement:

You must be a current Product Manager

Senior Product Manager Certification™
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Senior Product Manager Certification™
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Senior Product Manager Certification™
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Senior Product Manager Certification™
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Entry Requirement:

You must be a Senior Product Manager or higher

Product Leader Certification™
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Product Leader Certification™
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Product Leader Certification™
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Product Leader Certification™
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