Proddy Winners Announced: The Best Digital Products of 2020!

Proddys The Product Awards 2020

What a year this has been! But putting aside the general craziness of 2020, it’s been another great year for digital products. Congratulations to every product that was nominated, you’re all superstars in your industries, and we’re proud to have celebrated your achievements with you this year.

That being said, each category can only have one winner. Without further ado, let’s dive into the winners of the 2020 Proddys!

Best A/B Testing Product: Optimizely

A/B Testing

Optimizely is the world’s leading progressive delivery & experimentation platform.

Best Adoption Product: Pendo


Your product is everything — Pendo makes it better. Drive product adoption, customer loyalty, and team innovation with the Pendo Product Cloud.

Best Analytics Product: Mixpanel


Mixpanel helps companies build better products through data. With our powerful product analytics solution, teams can easily analyze how and why users engage, convert, and retain to improve their user experience.

Best API Product: Sendbird


Sendbird, a software development kit that enables developers to quickly build chat tools for their services.

Best Business Intelligence Product: Logi Analytics

Business Intelligence

Logi Analytics is the leading embedded analytics development platform. Embed dashboards, reports, and self-service analytics in your application.

Best Customer Data Platform: Tealium

Customer Data

All of your data. Fully integrated. Tealium’s Customer Data Hub connects your mobile, web, offline, and other data sources together with every vendor integration.

Best Customer Engagement Platform: Infobip

Customer Engagement

Simplifying the Global Complexity of Communication. Create experiences customers value to securely engage, convert, support and retain them with Infobip.

Best Customer Success Product: Gainsight

customer Success

Gainsight’s Customer Success Software empowers companies to increase revenue, decrease customer churn, and drive advocacy.

Best Digital Experience Platform: FullStory

Digital Experience

Digital experience analytics, on-the-fly conversion funnels, advanced search capabilities, video-like replay of real user sessions, and robust debugging and developer tools—all while integrating with leading software-as-a-service (SaaS) products. That’s FullStory!

Best Documentation Product: Coda


No more ping-ponging between documents, spreadsheets, and niche workflow apps to get things done. Coda brings all of your words and data into one flexible surface.

Best Form and Survey Product: Typeform

Form and Survey

With Typeform, create interactive experiences for your audience, and get more responses. It’s that simple.

Best Heatmap Product: Hotjar


See how visitors are really using your website, collect user feedback and turn more visitors into customers with Hotjar.

Best Integration Product:

Integration is the most advanced integration platform for connecting the tools you use every day. Easily streamline processes using our visual workflow editor.

Best Landing Page Product: Instapage

Landing Page

Instapage lets you to turn your ad clicks into conversions on the only platform designed to create, personalize, & optimize post-click landing pages & experiences at scale.

Best Live Chat Product: Helpshift

Live Chat

Helpshift enables brands to deliver superior digital customer service digital channels with messaging-based support and AI-powered automation.

Best Project Management Product: ClickUp

Project Management

1,000+ integrations to easily import and sync so you can manage your projects in one place. An all-in-one suite to manage people, projects, and everything in between. That’s ClickUp!

Best Prototyping Product: Figma


Build better products as a team. Design, prototype, and gather feedback all in one place with Figma.

Best Roadmap Product: Productboard

Productboard is the number 1 product management system that helps you understand what users need, prioritize what to build, and rally everyone around your roadmap.

Best Session Replay Product: LogRocket

Session Replay

LogRocket helps you understand problems affecting your users, so that you can get back to building great software.

Best Usability Testing Product: UserTesting

Usability Testing

Best-in-class brands rely on UserTesting to power human-centric innovation. We are proud to be the #1 G2 industry leader in user research and software testing.

Best Visual Collaboration Product: Miro

Visual Collaboration

Miro is the online collaborative whiteboard platform that enables distributed product teams to work effectively together, from brainstorming with digital sticky notes to planning and managing agile workflows. Join 9M+ users from around the world.

Best Website Builder Product: Contentful

Website Builder

More than a headless CMS, Contentful is the API-first content management platform to create, manage, and publish content on any digital channel.

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