Is it possible to work in the modern B2C office and not know about Salesforce? Sometimes abbreviated to SF, the American software company’s main product is its CRM (Customer-Relationship Management) service.
Rated at the very top of Fortune’s 100 Best Companies for Work For list in both 2018 and 2019, it can be easy to dream of walking through the doors of Salesforce Tower in New York. If that’s your dream, this guide will help you get there.
Let’s dive in!
We’ll start by taking a quick look at the facts.
- Average salary for a Product Manager: $171,700 USD
- Locations: 64 offices worldwide throughout Europe, Latin America, North America, Asia, and Africa
- Best paying cities for PMs (US): Redmond, San Francisco, Mountain View, Seattle, Santa Barbara
- Background required for PM role: Each job posting has its own unique requirements, but in general you’ll need 4+ years of experience specifically in Product Management, and a Bachelor’s Degree.
What’s it Like to Work at Salesforce?
According to their careers portal, Salesforce offers their employees 3 main things:
Meaningful Work: The main company aim is to make technology more accessible, and to give all businesses equal opportunity. The core values of their work are Trust, Customer Success, Innovation, and Equality.
Ohana: Salesforce uses this word to sum up its company culture, which you can read about in-depth here. It doesn’t just want employees, it wants Trailblazers. To thrive at Salesforce, you should feel comfortable being pushed to find new ways of doing things and thinking outside of the box.
Unparalleled Rewards: Along with the usual benefits you can expect from such a huge company, Salesforce have committed themselves to Pay Equality through Glassdoor’s Equal Pay for Equal Work pledge. They offer education reimbursement up to $5K per year if you want to upskill. They’ve taken a leaf out of Google’s book and invested in creating beautiful office spaces to inspire employees, including sit-stand desks, ping pong, pool tables, yoga classes, and bottomless snacks. You will also be able to take up to 7 days PTO to volunteer for whichever cause you choose.
What Do Employees Say?
If being #1 on Fortune’s Best Places to Work list doesn’t tell you what you need to know, Salesforce has a 4.3-star rating on Glassdoor, with 96% approving of the CEO and 87% recommending the company to a friend. And naturally the reviews are overwhelmingly positive.
Employees rave about how healthy the work environment is, which is really something in this day and age! They also seem to love the ability to learn, grow, and develop within the company. In the US, the company offers health insurance, a 401K plan, and vacation and PTO. When you reach the higher levels you’ll have untracked holiday hours, meaning you can take off as many days as you like, subject to approval of course.
The Interview Process
Compared with some other companies, the recruitment process for Salesforce can be a bit lengthy. They are also known to favour internal recruitment as opposed to external, so competition for jobs can be extremely tough! Luckily, there are always new positions opening up, so there are plenty of jobs to fight over.
Step One: You can apply directly via their careers website, or other listings on LinkedIn, Indeed, Glassdoor, etc. Other companies will hire Salesforce Developers/Consultants which can clog up your search feed, so check their own careers portal regularly to make sure you don’t miss the jobs you want.
At this stage you may also receive an email from a recruiter wanting to set up a phone interview. This will mostly be to make sure you meet the basic requirements of the job before passing you through to your potential teammates.
Step Two: This stage varies slightly depending on the departments. If you’ve spoken to a recruiter already, you’ll have a phone screening with a hiring manager, before moving through to a phone/video call with team members.
Step Three: Once you’ve spoken online with the team, you’ll be invited to an onsite interview. Salesforce will often set tasks for interviewees to complete. These might be short tasks given to you in the interview, or longer tasks given as ‘homework’. You’ll be given plenty of direction on how to complete the tasks and when the deadline is.
Potential Interview Questions
While you won’t be asked all of the questions below, these are all taken from real Salesforce interviews. For a full list of example interview questions for a variety of Product Manager positions, check here.
- Why are you going to change your job?
- What would you do if you couldn’t figure out how to solve a problem, and the internal people you escalated to couldn’t solve it, and executive management also couldn’t solve it?
- How do you manage and resolve conflict?
- How would you improve an existing product?
- How do you prioritize requirements ?
- Tell me about a time you’ve had to influence your engineering team to agree with your decision.
- How would you design a platform to encourage users to use new tools or other existing tools/features that they don’t use often?
- How would you prepare a one month projection of a newly opened Ikea store for the company CEO?
- Design an AI based application in a store that would help customers check out clothes and try them on.
- What is the project that you are most proud of.
- If you are given a huge data set, how would you drive insights from the data? Tell me your approach.
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