We collect certain data from you directly, like information you enter yourself, data about your participation in courses, and data from third-party platforms you connect with Product School. We also collect some data automatically, like information about your device and what parts of our Services you interact with or spend time using.
We may collect different data from or about you depending on how you use the Services. Below are some examples to help you better understand the data we collect.
When you create an account and use the Services, including through a third-party platform, we collect any data you provide directly, including:
In order to enroll in the Services, you may be required to create a user account. When you create or update your account, we collect and store the data you provide, like your email address, password, and location, photo, headline, website link, social media profiles, or other data. We also assign you a unique identifying number.
Includes your interests, preferences, website browsing history, demographic information such as age, gender, or education level, and feedback and survey responses.
Parts of the Services let you interact with other users or share content publicly, including by asking or answering questions, sending messages to students or instructors, or posting photos or other work you upload. Such shared content may be publicly viewable by others depending on where it is posted.
When you enroll in and take courses, we collect certain data including which courses, assignments and quizzes you’ve started and completed; your exchanges with instructors and other students; and essays, answers to questions, and other items submitted to satisfy course requirements.
If you make purchases, we collect certain data about your purchase (such as your name and zip code) as necessary to process your order. You must provide certain payment and billing data directly to our payment processing partners, including your name, credit card information, billing address, and zip code. For security, Product School does not collect or store sensitive cardholder data, such as full credit card numbers or card authentication data.
We may obtain certain information through your social media or other online accounts if they are connected to your Product School account. If you login to the Product School Service via Facebook or another third-party platform or service, we ask for your permission to access certain information about that other account. For example, depending on the platform or service we may collect your name, profile picture, account ID number, login email address, location, physical location of your access devices, gender, birthday, and list of friends or contacts.
Those platforms and services make information available to us through their APIs. The information we receive depends on what information you (via your privacy settings) or the platform or service decide to give us.
If you access or use our Services through a third-party platform or service, or click on any third-party links, the collection, use, and sharing of your data will also be subject to the privacy policies and other agreements of that third party.
Information which we gather to identify you, authenticate you as an authorized user of the Services, communicate with you, and record any transactions that you make. This includes information like your first name, last name, and login credentials.
Includes contact details which we gather in order to communicate information to you regarding our Services, like location, email address, and phone number.
Includes information regarding your preferences with respect to receiving marketing communications from us.
The data listed above is stored by us and associated with your account.
When you access the Services (including browsing courses), we collect certain data by automated means, including:
Technical data about your computer or device, like your IP address, device type, operating system type and version, unique device identifiers, browser, browser language, domain and other systems data, and platform types (“System Data”).
Usage statistics about your interactions with the Services, including courses accessed, time spent on pages or the Service, pages visited, features used, your search queries, click data, date and time, and other data regarding your use of the Services (“Usage Data”).
An approximate geographic location, including information like country, city, and geographic coordinates, calculated based on your IP address.
We use tools like web forms, cookies, web beacons, analytics services, and advertising providers to gather the various categories of data listed above. Some of these tools offer you the ability to opt out of data collection.
Product School uses the following types of cookies:
Some of the third-party partners who provide certain features on our site may also use Local Storage Objects (also known as flash cookies or LSOs) to collect and store data.
We use third-party browser and mobile analytics services like Google Analytics on the Services. These services use Data Collection Tools to help us analyze your use of the Services, including information like the third-party website you arrive from, how often you visit, events within the Services, usage and performance data, and where the application was downloaded from. We use this data to improve the Services, better understand how the Services perform on different devices, and provide information that may be of interest to you.
We use third-party advertising services like Facebook, Google’s ad services, and other ad networks and ad servers to deliver advertising about our Services on other websites and applications you use. The ads may be based on things we know about you, like your Usage Data and System Data (as detailed in Section 1), and things that these ad service providers know about you based on their tracking data. The ads can be based on your recent activity or activity over time and across other sites and services, and may be tailored to your interests.
Depending on the types of advertising services we use, they may place cookies or other tracking technologies on your computer, phone, or other device to collect data about your use of our Services, and may access those tracking technologies in order to serve these tailored advertisements to you. To help deliver tailored advertising, we may provide these service providers with a hashed, anonymized version of your email address (in a non-human-readable form) and content that you share publicly on the Services.
When using mobile applications, you may also receive tailored in-app advertisements. Apple iOS, Android OS, and Microsoft Windows each provide their own instructions on how to control in-app tailored advertising. For other devices and operating systems, you should review your privacy settings or contact your platform operator.
We use the data we collect through your use of the Services to:
We share certain data about you with instructors, other students, companies performing services for us, our business partners, analytics and data enrichment providers, your social media providers, companies helping us run promotions and surveys, and advertising companies who help us promote our Services. We may also share your data as needed for security, legal compliance, or as part of a corporate restructuring. Lastly, we can share data in other ways if it is aggregated or de-identified or if we get your consent.
We will retain your Personal Information for as long as is necessary to provide you with the services that you have requested from us or for as long as the law otherwise permits and obliges.
To determine the appropriate retention period for your Personal Information, we consider: the amount, nature, and sensitivity of the Personal Information; the potential risk of harm from unauthorized use or disclosure of your Personal Information; the purposes for which we process your Personal Information and whether we can achieve those purposes through other means; and the applicable legal requirements.
If you would like to know more about the retention periods for different kinds of Personal Information, details are available at request by emailing us at [email protected].
We use appropriate security based on the type and sensitivity of data being stored. As with any internet-enabled system, there is always a risk of unauthorized access, so it’s important to protect your password and to contact us if you suspect any unauthorized access to your account.
Product School takes appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your Personal Information that we collect and store. These measures vary based on the type and sensitivity of the data. Unfortunately, however, no system can be 100% secured, so we cannot guarantee that communications between you and Product School, the Services, or any information provided to us in connection with the data we collect through the Services will be free from unauthorized access by third parties. Your password is an important part of our security system, and it is your responsibility to protect it. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately and contact [email protected] with any concerns.
If you are a data subject located in the EEA, the GDPR grants you certain data privacy rights. You have certain rights with respect to your Personal Information, including the:
To exercise your rights, please contact us at [email protected] We will comply with the requirements of applicable data protection laws when handling your request. Please be aware that your rights are limited to the extent permitted by the GDPR.
You can choose not to provide certain data to us, but you may not be able to use certain features of the Services.
If you have any questions about your data, our use of it, or your rights, contact us at [email protected]roductschool.com.
You can access and update your personal data that Product School collects and maintains as follows:
We recognize the privacy interests of children and encourage parents and guardians to take an active role in their children’s online activities and interests. Children under 13 (or under 16 in the European Economic Area) should not use the Services. If we learn that we’ve collected personal data from a child under those ages, we will take reasonable steps to delete it.
Parents or guardians who believe that Product School may have collected Personal Information from a child under those ages can submit a request that it be removed to [email protected].
If you live in California, you have certain rights to request information. Users outside of the United States should note that we transfer data to the US and other areas outside of the European Economic Area.
If you are a California resident, you have the right to request certain details about what personal information we share with third parties for those third parties’ direct marketing purposes. To submit your request, send an email to [email protected] with the phrase “California Shine the Light” and include your mailing address, state of residence, and email address.
Product School, Inc. is headquartered in California. Therefore, in order to deliver the Services, it may be necessary for us to transfer data subjects’ Personal Information outside the EEA to the United State. If you are using the Services from outside the United States, you consent to the transfer, storage, and processing of your data in and to the United States or other countries. Specifically, Personal Information collected in Switzerland and the European Economic Area (“EEA”) is transferred and stored outside those areas.
Personal Information may also be processed outside of Switzerland and the EEA by our service providers, including to process transactions, facilitate payments, and provide support services as described in Section 4. We have entered into data processing agreements with our service providers that restrict and regulate their processing of your data on our behalf. By submitting your data or using our Services, you consent to this transfer, storage, and processing by Product School and its processors.
In the event we transfer Personal Information outside the EEA, we will take commercially reasonable measures to ensure the transfer complies with applicable data protection laws and Personal Information is securely transferred. Our standard practice is to use standard contractual clauses approved by the European Commission to facilitate such data transfers. If you have any questions about our data transfer practices, please contact us [email protected].
Some internet browsers may transmit “do-not-track” signals to websites with which the browser communicates. The Site does not currently respond to these “do-not-track” signals.
The Services may contain links to other websites or applications (“Linked Sites”) that are not owned by Product School. We do not control the collection or use of any information, including Personal Information, which occurs while you visit Linked Sites. Therefore, we make no representations or warranties for—and will not in any way be liable for—any content, products, services, software, or other materials available on Linked Sites, even if one or more pages of the Linked Site are framed within a page of the Services.
Furthermore, we make no representations or warranties about the privacy policies or practices of the Linked Sites, and the Company is not responsible for the privacy practices of those Linked Sites. We encourage you to be aware of when you leave the Site and read the privacy policies of Linked Sites.
If you would like to file a complaint with us about our privacy practices, please contact us at [email protected]. If you are a data subject located in the EEA, the GDPR grants you the right to lodge a complaint with a competent supervisory authority as well. To find a competent supervisory authority, please use the following resource: https://edpb.europa.eu/about-edpb/board/members_en.
Cookies are small text files stored by your browser as you browse the internet. They can be used to collect, store, and share data about your activities across websites, including on Product School Services. Cookies also allow us to remember things about your visits to Product School Services, like your preferred language, and to make the site easier to use.
We use both session cookies, which expire after a short time or when you close your browser, and persistent cookies, which remain stored in your browser for a set period of time. We use session cookies to identify you during a single browsing session, like when you log into Product School Services.
For example, cookies help authenticate your access to Product School Services and prevent unauthorized parties from accessing your accounts.
For example, cookies help us remember your preferred language or the country you’re in, so we can provide content in your preferred language without asking each time you visit.
For example, cookies help us test different versions of Product School to see which features or content users prefer, web beacons help us determine which email messages are opened, and cookies help us see how you interact with Product School’s Services, like the links you click on.
You can opt out of some of these services through tools like the Google Analytics Opt-out Browser Add-on.
Please note that where advertising technology is integrated into the Services, you may still receive advertising on other websites and applications, but it will not be tailored to your interests. To learn more about targeting and advertising cookies and how you can opt out, visit www.allaboutcookies.org/manage-cookies/index.html, or if you’re located in the European Union, visit the Your Online Choices site.
When using mobile applications you may also receive tailored in-app advertisements. Apple iOS, Android OS, and Microsoft Windows each provide its own instructions on how to control in-app tailored advertising. For other devices and operating systems, you should review your privacy settings or contact your platform operator.