John Kresse is a Senior Product Manager at SoulCycle, where he launches products for SoulCycle's mobile team. Previously, he led mobile e-commerce initiatives at Barnes & Noble and got his start in product-developing education technology at W. W. Norton.
John loves customer research and uncovering the "jobs" his customers need to complete as well as digging into analytics to quantify customer behavior and identify areas for product improvement. You can find John with his two wonderful children, on a bike at SoulCycle, or on the basketball court.
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