Product School
Jorge Penalva Zambrano


Jorge Penalva Zambrano

CEO & Cofounder,

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Jorge Peñalva Zambrano is the CEO of, is a platform to help scale customer service organizations structure their text data. Our platform automatically builds tags from the content of each support ticket allowing teams to be more efficient.

Jorge also co-founded and is a strategy advisor to Séntisis, the leading Customer Experience/Social Media Analytics product for the Spanish language with Enterprise clients across Spain and Latin America

Jorge holds an MS in Computer Science from IIT, Chicago. His areas of expertise include language AI, NLP, Machine Learning, Product Vision, and Technical Business Development.

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