Penny Szeto

Penny Szeto is a product executive with over 15 years of experience who serves as the Head of Gen AI at Amazon Games. In this role, she leads the strategy, development, and execution of AI-driven gaming innovations, leveraging complex data to solve intricate user challenges. Her leadership builds upon her highly impactful tenure as the Head of Product, Engineering, and Design for Prime Gaming at Amazon. There, Penny oversaw a multidisciplinary organization focused on delivering premium digital content, gaming platforms, and scalable customer experiences to millions of Amazon Prime members worldwide.

Prior to joining Amazon, Penny spent six years driving digital innovation at American Express, where she progressed from Senior PM to Vice President of Product Development. In that role, she guided cross-functional teams to execute digital platform priorities and spearheaded the vision for a comprehensive suite of customer-success applications. Beginning her career as a Senior Strategy Consultant at Accenture, Penny specializes in turning complex data into scalable, user-centric technologies. A Phi Beta Kappa graduate of the University of Michigan who also holds a Harvard Certificate in Leadership Excellence, she is deeply committed to community empowerment and actively volunteers with Girls Inc. to mentor the next generation of young women.