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Apurva Mudgal

Product Leader, WhatsApp

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Apurva Mudgal is a dedicated product leader with a passion for simplifying intricate problems through elegant design and innovative solutions. She enjoys diving deep into problems to deliver products that she feels passionately about. Since 2021 she has been a Product Leader at WhatsApp, contributing her expertise to this globally renowned platform. Situated in London, United Kingdom, she is part of a team that shapes the future of one of the world's most influential messaging services.

Prior to her role at WhatsApp, Apurva held the position of Director of Product and Partnerships at Haptik, one of the world's largest Conversational AI companies. During her time there spanning over four years, she expanded its reach to over 100 million devices and processed more than 2 billion conversations. Apurva's leadership helped Fortune 500 brands worldwide enhance their customer experiences, reduce costs, and boost sales. Her profound impact earned Haptik numerous accolades, including the Frost & Sullivan Award for Conversational AI Company of the Year in 2018. Notably, the company became one of the Top 25 AI Companies in the World, as recognized by AI Time Journal.

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