Natalie Mao currently works as a Director of Product Management at Amazon. She is an avid problem solver for customers who had been creating products that do just that during her 16+ years at Microsoft before she joined Amazon. She has extensive consumer-facing Product Management and global development experiences across online advertising, search, platform, personalized content recommendation, big data, and customer experience. Natalie is very passionate about building large-scale AI-powered products and making the world a better place for everyone via product innovation.
Natalie has a Bachelor’s in Computer Science and Technology, a Master’s in Computer Science and Theory, an MBA with a double major in Strategy Management and Effective Organization with a concentration in entrepreneurship from Wharton. She holds multiple U.S. patents. She actively supports diversity and inclusion at her workplace and in the tech industry.
According to many that have worked alongside Natalie, she is one of the best Product Managers in the game. As a leader, she is empathetic, supportive, and thoughtful but still holds high standards. She is a self-driven strategic thinker by connecting dots in different contexts. She is not only very customer-obsessed but also extremely detail-oriented and has both business and technical acumen that are essential to building great products and features. These skills and more make her a real driving force who can deliver on promises with passion and precision.