Nikita Ingratta

Nikita is a Product Manager and Product Management Coach within Agile delivery. She really loves to help product teams uncover their potential in delivering to the highest standard in a scalable, sustainable, and motivating way. Using her experience working in multiple countries with vastly different cultures, and knowledge from courses, she enjoys helping Product teams optimize the way they work in order to deliver the best product value. Nikita’s strengths lie in open and transparent Stakeholder Management, Communication, and working with tech, analytics, and design to build amazing products in the most optimized way. Nikita is currently working as a Product Manager at Pandora, working on customer communication and customer service within their digital hub. She looks for ways to design and develop features that will benefit the customers while improving efficiency within the company. Before that, she was working at Just Eat in London as a Product Manager within their Operations team. She worked to automate and streamline resolutions of key customer queries, cut costs within the Operations pillar, and change the way the team worked to be more mathematical in their delivery: to start using some key Agile principles and to be able to better estimate what can be delivered within a period. Nikita began working in Product Management at QVC, where she was responsible for the prioritization and resolution of digital projects for the QVC website and mobile applications and managed global initiatives, local initiatives, and Monetate campaigns (to measure and track user behavior). She graduated with Honors from the University of the Witwatersrand in Aerospace, Aeronautical Engineering in South Africa.