Product School

Product School Welcomes Russ Haswell, Accomplished Leader in Customer Experience Software and Services, as Revenue Advisor

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Carlos González De Villaumbrosia

December 04, 2023 - 2 min read

Updated: January 24, 2024 - 2 min read

As CEO of Product School, it is with great enthusiasm that I introduce Russ Haswell as our new Revenue Advisor. With more than 25 years of leadership experience within customer experience software and service companies, Russ brings a wealth of expertise to our institution.

Product School welcomes Russ Haswell

Russ's remarkable career includes a pivotal role at Medallia, where he led the company's Go-To-Market (GTM) organization and successfully expanded its presence into various vertical markets. During Russ’s 14-year tenure at Medallia, annual recurring revenue (ARR) grew from $6M to over $600M, including a successful IPO in 2019. His collaboration with some of the world's most esteemed brands underscores his ability to design and implement cutting-edge solutions that deliver outsized value.

Prior to Medallia, Russ held Vice President roles at CustomerSat, Inc. (now Forsta) and Frost & Sullivan, showcasing his talent for identifying market opportunities, leading successful teams, implementing frameworks for growth and accelerating sales while working efficiently with available capital.

Russ's extensive background, spanning leadership in growth-oriented Silicon Valley-based companies, aligns perfectly with Product School's mission to provide top-tier education and mentorship in the field of product management. We are confident that Russ's presence as a Revenue Advisor will greatly benefit and contribute to our commitment to excellence.

We look forward to the invaluable insights and mentorship he will provide as part of the Product School community.

Updated: January 24, 2024

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